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an update on this issue that might help some others as well...<div>after a lot of digging and headscratching with tech support on this issue, we finally figured out what was happening on my particular system, and this could also relate to others so i'm posting the results here. on my mac book pro, running 10.4.11 and pt 7.4 le, my pluggo plugs were not showing up at all. hipno showed up fine, just no pluggo. after a round of reinstalls we decided to remove all vsts but pluggo and see what happened. the pluggos reappeared in pt, so that meant that an errant plug was causing the issue. i finally tracked it down to a plug that i had made from a patch from an old pluggo that i needed as a UB version. a kind soul on the list sent me the patch, and i loaded it in max, tested to make sure that it was working and made a vst from it. there must be a hidden gremlin in the patch, because its presence in the vst folder will keep all other pluggos from showing. removing this one plug cures the issue. oddly enough, this vst works just fine in ableton live, cubase and max - it is only pro tools that has a problem. go figure.</div><div>cheers</div><div>bruce</div><div><br><div><div>On Feb 14, 2008, at 10:58 AM, bruce tovsky wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"> hi andrew<div>sorry, i thought i made it clear in my earlier post that i did a clean install after my conversation(s) with the other andrew, and still have the issue, after reinstalling everything. back to head-scratching.</div><div>best</div><div>bruce</div><div><br><div><div>On Feb 13, 2008, at 4:36 PM, Andrew Pask wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><br></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><br></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><br></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Ok - I see it now. You were communicating with Andrew Benson in support as well.</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><br></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">It seems like you never got to the point where Pluggo worked at all after installing Protools and Pluggo with the Apple Migration assistant. I doubt very much that installing PT 7.4 over the top of all this will fix your problems.</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><br></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Unfortunately there's nothing much we can do about this. We do not support installations using the migration assistant, and if using the Cleaner and reinstalling doesn't work, then by and large the problem is beyond the scope of support. We have spent fruitless hours trying to troubleshoot migration assistant installs, my best advice for anyone out there is - don't do it. Not for us, or Protools. Clean installing apps of this complexity is the only way to go.</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><br></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Cheers</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><br></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><br></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">-A</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><br></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><br></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">_______________________________________________</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">pluggo mailing list</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><a href="mailto:pluggo@cycling74.com">pluggo@cycling74.com</a></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><a href="http://www.cycling74.com/mailman/listinfo/pluggo">http://www.cycling74.com/mailman/listinfo/pluggo</a></div> </blockquote></div><br><div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><font face="Helvetica" size="3" style="font: 12.0px Helvetica">bruce tovsky</font></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><font face="Helvetica" size="3" style="font: 12.0px Helvetica">www.skeletonhome.com</font></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font: normal normal normal 12px/normal Helvetica; min-height: 14px; "><br></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><font face="Helvetica" size="3" style="font: 12.0px Helvetica">"Reality is that which, when you stop believing in it, doesn't go away."</font></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><font face="Helvetica" size="3" style="font: 12.0px Helvetica">Philip K. Dick</font></div> </div><br></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">_______________________________________________</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">pluggo mailing list</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><a href="mailto:pluggo@cycling74.com">pluggo@cycling74.com</a></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><a href="http://www.cycling74.com/mailman/listinfo/pluggo">http://www.cycling74.com/mailman/listinfo/pluggo</a></div> </blockquote></div><br><div> <p style="margin: 0.0px 0.0px 0.0px 0.0px"><font face="Helvetica" size="3" style="font: 12.0px Helvetica">bruce tovsky</font></p> <p style="margin: 0.0px 0.0px 0.0px 0.0px"><font face="Helvetica" size="3" style="font: 12.0px Helvetica">www.skeletonhome.com</font></p> <p style="margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px Helvetica; min-height: 14.0px"><br></p> <p style="margin: 0.0px 0.0px 0.0px 0.0px"><font face="Helvetica" size="3" style="font: 12.0px Helvetica">"To know is nothing at all; to imagine is everything."</font></p> <p style="margin: 0.0px 0.0px 0.0px 0.0px"><font face="Helvetica" size="3" style="font: 12.0px Helvetica">Albert Einstein</font></p> </div><br></div></body></html>