Cycling '74 Software Authorization

This is where you start, if you want to authorize your Cycling '74 software. It is highly recommended that you read the Authorization Instructions.

Attention Max 5 Customers: You are no longer required to submit a "Challenge" for authorization. Please read the short Authorization Instructions before authorizing.

Attention IE7 Users: The Challenge/Response form is currently known to not work with IE7, so in the meantime please use Firefox until we can figure out how to debug and fix this issue.

If you have not purchased the software, please do so first at our online store. After you receive your serial number, return to this page to authorize.

• Authorization Instructions
• Types of Authorization
• Challenge/Response Authorization Form (do not use for Max 5 authorization)
• iLok Authorization Form

Top Authorization FAQs

If I lost my Max 5 serial number, how do I find it?

1. Log into our web store.
2. Click on "My Account".
3. Under "Orders", click on "See Orders".
4. Click on the date of your Max 5 order.
5. Look under "Items".
6. If you don't have an account on our on-line store, or are still having trouble finding your serial number, please contact challenge@cycling74.com.

What are the basic terms of the Max 5 license agreement?

A Max 5 serial number comes with the ability to authorize 3 times using 'Internet activation'. Additional authorizations are considered and granted on a case by case basis. After the initial three authorizations, we reserve the right to request additional documentation in instances of hardware failure or upgrade.

Authorization Instructions for Current Shipping Versions

Choose Your Product

• Current Max/MSP/Jitter Version 5
• Previous Max/MSP/Jitter Version 4.6 (or older)
• Cyclops
• Pluggo
• Hipno
• Mode
• UpMix
• Octirama
• Radial
• M

Current Max/MSP/Jitter Version 5

You can authorize with an internet Authorization (instantaneous) or iLok (24-hour wait).

1. If you haven't already installed the software, please do so by downloading Max/MSP/Jitter. It is now one installer. Even if you don't own the entire collection, download and install Max/MSP and Jitter.
2. Launch the Max 5 application.
3. Click "Authorize".
4. UNcheck "Use my iLok smart key" and click "Next".
5. Leave "Internet activation" selected and click "Next".
6. Enter the serial number in the prompt of your web browser.
7. Click the "Authorize" button and your computer is authorized.

Important Notes

• If you get a new computer that you'd like to install this software on, you may do so by following the same steps listed above.
• While Cycling '74 limits the total number of computers a user can authorize, our single-user license agreement does allow multiple authorizations, as long as the software is only running on one personal computer at a time.
• If you have any trouble authorizing your software, please read the FAQ and then contact Authorization Support.

How to Obtain an iLok Authorization (Mac and Windows)

If you choose to use an iLok and have an iLok account, go to the iLok Authorization Form. Enter the required iLok information. As soon as your iLok account has been verified, an asset will be deposited, and you will be notified.

Important Notes

• If you do not own an iLok and would like more information, please visit the iLok website.
• iLok authorization is not available for Student 9-month Max/MSP/Jitter.

Previous Max/MSP/Jitter Version 4.6 (or older)

You can authorize with Challenge/Response or iLok. If you do not own all three products, just skip instructions specific to the product you do not own.

How to Obtain a Challenge/Response Authorization (Mac and Windows)

1. If you haven't already installed Max/MSP/Jitter, please do so before proceeding.
2. Launch Max/MSP. You'll see a dialog box asking you to Authorize Max/MSP.
   2a. Jitter Owners
   -- Mac: If Max/MSP is already authorized, then hold down the "Control-Command" keys while starting up the application (not from the dock). Note: If you are still running Jitter 1.5, then throw away the "J-offer-15-osx" (located in the Preferences folder of the Library folder inside your home directory) before starting up the application.
   -- Windows: If Max/MSP is already authorized, start MaxMSPJitter while holding down "Shift-Control-C".
3. Click the Authorize button.
4. Uncheck "use my iLok smart key" and click next.
5. You'll then see a dialog box with a string of short words called a Challenge.
6. Copy the Challenge.
7. Paste it into the Challenge/Response Authorization Form, fill out the rest of the form, and submit it.
8. After processing your authorization, we will e-mail you a new string of short words called a Response.
9. Launch Max/MSP again, click Authorize, and enter the Response in the dialog box below the Challenge string. Your software will then be permanently authorized on your hard disk.

Important Notes

• If your computer becomes deauthorized, the same Response may reauthorize it, even if the Challenge has changed. Please keep a record of your Response.
• If you have any problems with your authorization, please contact technical support.
• We will respond to two Challenge/Response requests. If you need additional authorizations, please include an explanation in the Comments field on the Challenge/Response Authorization Form.
• If you only need to authorize a computer temporarily, please use the Comments field to tell us the date you would like it to expire.

How to Obtain an iLok Authorization (Mac and Windows)

If you choose to use an iLok and have an iLok account, go to the iLok Authorization Form. Enter the required iLok information. As soon as your iLok account has been verified, an asset will be deposited, and you will be notified.

Important Notes

• If you do not own an iLok and would like more information, please visit the iLok website.
• iLok authorization is not available for Student 9-month Max/MSP/Jitter.

Cyclops

Follow the Max/MSP 4.6 (or older) instructions from above, if you haven't yet authorized Max/MSP.

1. On a Mac, hold down the "Control-Command" keys while starting up Max/MSP (not from the dock). On Windows, hold down "Shift-Control-C" keys while starting up Max/MSP. This will bring you to the authorization dialog box.
2. Cyclops accepts Challenge/Response authorization only (no iLok), so copy the Challenge.
3. Paste it into the Challenge/Response Authorization Form, fill out the rest of the form, and submit it.
4. After processing your authorization, we will e-mail you a new string of short words called a Response.
5. Launch Max/MSP again holding down the appropriate keys, click Authorize, and enter the Response in the dialog box below the Challenge string. Your software will then be permanently authorized on your hard disk.

Contact the authorization department, if you have questions about your Cyclops authorization.

Pluggo

You can authorize with Challenge/Response or iLok.

How to Obtain a Challenge/Response Authorization (Mac and Windows)

1. If you haven't already installed Pluggo, please do so before proceeding.
2. Launch the Authorize Pluggo application.
3. Click the Authorize button.
4. Uncheck "use my iLok smart key" and click next.
5. You'll then see a dialog box with a string of short words called a Challenge.
6. Copy the Challenge.
7. Paste it into the Challenge/Response Authorization Form, fill out the rest of the form, and submit it.
8. After processing your authorization, we will e-mail you a new string of short words called a Response.
9. Launch Authorize Pluggo again, click Authorize, and enter the Response in the dialog box below the Challenge string. Your software will then be permanently authorized on your hard disk.

Important Notes

• If your computer becomes deauthorized, the same Response may reauthorize it, even if the Challenge has changed. Please keep a record of your Response.
• If you have any problems with your authorization, please contact technical support.
• We will respond to two Challenge/Response requests. If you need additional authorizations, please include an explanation in the Comments field on the Challenge/Response Authorization Form.

How to Obtain an iLok Authorization (Mac and Windows)

If you choose to use an iLok and have an iLok account, go to the iLok Authorization Form. Enter the required iLok information. As soon as your iLok account has been verified, an asset will be deposited, and you will be notified. If you do not own an iLok and would like more information, please visit the iLok website.

Hipno

You can authorize with Challenge/Response or iLok.

How to Obtain a Challenge/Response Authorization (Mac and Windows)

1. If you haven't already installed Hipno, please do so before proceeding.
2. Launch the Authorize Hipno application.
3. Click the Authorize button.
4. Uncheck "use my iLok smart key" and click next.
5. You'll then see a dialog box with a string of short words called a Challenge.
6. Copy the Challenge.
7. Paste it into the Challenge/Response Authorization Form, fill out the rest of the form, and submit it.
8. After processing your authorization, we will e-mail you a new string of short words called a Response.
9. Launch Authorize Hipno again, click Authorize, and enter the Response in the dialog box below the Challenge string. Your software will then be permanently authorized on your hard disk.

Important Notes

• If your computer becomes deauthorized, the same Response may reauthorize it, even if the Challenge has changed. Please keep a record of your Response.
• If you have any problems with your authorization, please contact technical support.
• We will respond to two Challenge/Response requests. If you need additional authorizations, please include an explanation in the Comments field on the Challenge/Response Authorization Form.

How to Obtain an iLok Authorization (Mac and Windows)

If you choose to use an iLok and have an iLok account, go to the iLok Authorization Form. Enter the required iLok information. As soon as your iLok account has been verified, an asset will be deposited, and you will be notified. If you do not own an iLok and would like more information, please visit the iLok website.

Mode

You can authorize with Challenge/Response or iLok.

How to Obtain a Challenge/Response Authorization (Mac and Windows)

1. If you haven't already installed Mode, please do so before proceeding.
2. Launch the Authorize Mode application.
3. Click the Authorize button.
4. Uncheck "use my iLok smart key" and click next.
5. You'll then see a dialog box with a string of short words called a Challenge.
6. Copy the Challenge.
7. Paste it into the Challenge/Response Authorization Form, fill out the rest of the form, and submit it.
8. After processing your authorization, we will e-mail you a new string of short words called a Response.
9. Launch Authorize Mode again, click Authorize, and enter the Response in the dialog box below the Challenge string. Your software will then be permanently authorized on your hard disk.

Important Notes

• If your computer becomes deauthorized, the same Response may reauthorize it, even if the Challenge has changed. Please keep a record of your Response.
• If you have any problems with your authorization, please contact technical support.
• We will respond to two Challenge/Response requests. If you need additional authorizations, please include an explanation in the Comments field on the Challenge/Response Authorization Form.

How to Obtain an iLok Authorization (Mac and Windows)

If you choose to use an iLok and have an iLok account, go to the iLok Authorization Form. Enter the required iLok information. As soon as your iLok account has been verified, an asset will be deposited, and you will be notified. If you do not own an iLok and would like more information, please visit the iLok website.

UpMix

You can authorize with Challenge/Response or iLok.

How to Obtain a Challenge/Response Authorization (Mac and Windows)

1. If you haven't already installed UpMix, please do so before proceeding.
2. Launch the Authorize UpMix application.
3. Click the Authorize button.
4. Uncheck "use my iLok smart key" and click next.
5. You'll then see a dialog box with a string of short words called a Challenge.
6. Copy the Challenge.
7. Paste it into the Challenge/Response Authorization Form, fill out the rest of the form, and submit it.
8. After processing your authorization, we will e-mail you a new string of short words called a Response.
9. Launch Authorize UpMix again, click Authorize, and enter the Response in the dialog box below the Challenge string. Your software will then be permanently authorized on your hard disk.

Important Notes

• If your computer becomes deauthorized, the same Response may reauthorize it, even if the Challenge has changed. Please keep a record of your Response.
• If you have any problems with your authorization, please contact technical support.
• We will respond to two Challenge/Response requests. If you need additional authorizations, please include an explanation in the Comments field on the Challenge/Response Authorization Form.

How to Obtain an iLok Authorization (Mac and Windows)

If you choose to use an iLok and have an iLok account, go to the iLok Authorization Form. Enter the required iLok information. As soon as your iLok account has been verified, an asset will be deposited, and you will be notified. If you do not own an iLok and would like more information, please visit the iLok website.

Octirama

You can authorize with an iLok only.

Important Notes

• Octirama will not operate without an iLok authorization.
• You can try Octirama out before purchasing by requesting a DEMO iLok authorization. To do so, go to the iLok Authorization Form and enter "DEMO" in the serial number field as well as the other information.

How to Obtain an iLok Authorization (Mac only)

To use your iLok and have an iLok account, go to the iLok Authorization Form. Enter the required iLok information. As soon as your iLok account has been verified, an asset will be deposited, and you will be notified.

Radial

How to Obtain a Challenge/Response Authorization (Mac and Windows)

1. If you haven't already installed Radial, please do so before proceeding.
2. Launch the Radial application.
3. Click the Authorize button.
4. You'll then see a dialog box with a string of short words called a Challenge.
5. Copy the Challenge.
6. Paste it into the Challenge/Response Authorization Form, fill out the rest of the form, and submit it.
7. After processing your authorization, we will e-mail you a new string of short words called a Response.
8. Launch Radial again, click Authorize, and enter the Response in the dialog box below the Challenge string. Your software will then be permanently authorized on your hard disk.

Important Notes

• If your computer becomes deauthorized, the same Response may reauthorize it, even if the Challenge has changed. Please keep a record of your Response.
• If you have any problems with your authorization, please contact technical support.
• We will respond to two Challenge/Response requests. If you need additional authorizations, please include an explanation in the Comments field on the Challenge/Response Authorization Form.
• If you only need to authorize a computer temporarily, please use the Comments field to tell us the date you would like it to expire.

M

How to Obtain a Serial Number (Mac only)

1. Download and install M 2.7 from this page.
2. After you place your order, it will be processed and you will receive an email invoice generally within one business day. A serial number will be included on the invoice.
3. When you open the M 2.7 application, a dialog box appears asking you for a serial number.
4. Type in the serial number from your invoice. Please print out or write down your serial number in case you lose the invoice.
5. If you have entered the serial number correctly, click Register, and then M will be fully functional.

Older Versions

Choose Your Product

• Pluggo 3 - 3.2.2
• Mode 1 - 1.1
• Max 3.6 or MSP 1.7

Pluggo 3 - 3.2.2

Before proceeding, it is strongly recommended that you download and authorize the current version 3.5.

1. After you place your order, it will be processed and you will receive and emailed invoice generally within one business day.
2. If the invoice includes your Pluggo authorization information (serial number, authorization code, Registration ID) in the "Important Instructions" section, follow the instructions below.

   If it did not include this information, you need to download and authorize the current version. Then, find authorization instructions here.

3. After you receive the invoice, run the "Authorize Pluggo" application.
4. Choose "Enter an authorization code".
5. After you have entered your authorization code (found on your invoice), pluggo will be permanently authorized.

Important Notes

• Please keep the auth code info from your invoice information on file.
• Do not throw away your Pluggo installer. You will need it if it's necessary to reinstall Pluggo.

Mode 1 - 1.1

Before proceeding, it is strongly recommended that you download and authorize the current version 1.2.

1. After you place your order, it will be processed and you will receive and emailed invoice generally within one business day.
2. If the invoice includes your Mode authorization information (serial number, authorization code, Registration ID) in the "Important Instructions" section, follow the instructions below.
   If it did not include this information, you need to download and authorize the current version. Then, find authorization instructions here.
3. After you receive the invoice, run the "Authorize Mode" application.
4. Choose "Enter an authorization code".
5. After you have entered your authorization code (found on your invoice), pluggo will be permanently authorized.

Important Notes

• Please keep the auth code info from your invoice information on file.
• Do not throw away your Mode installer. You will need it if it's necessary to reinstall Mode.

Max 3.6 or MSP 1.7

How to Obtain a Challenge/Response Authorization (OS 9)

Before proceeding, it is strongly recommended that you upgrade to the current version 4.6.

1. If you haven't already done so, install Max 3.6.2 and/or MSP 1.7.2.
2. Launch Max. If you are within your 30-day trial period, click Authorize. Otherwise, you'll see a dialog saying the software has expired and you'll have to either authorize or quit.
3. You will either see a request for a key disk (if your machine has a floppy drive) or a dialog warning you that you can't authorize using a key disk because you don't have a floppy drive. In either case, click Cancel. (We no longer support key disk authorization.)
4. Next, you'll see a Challenge code in a dialog box.
5. We no longer have a Web Page dedicated to this version. Click Copy Challenge to copy the Challenge code to the clipboard, so you can paste it into an e-mail message along with your MSP Challenge.
6. If you don't own MSP 1.7.2 (or earlier), skip the next paragraph.
7. To obtain an MSP Challenge, you'll need to be in your Max 30-day demo period or have already authorized Max. Click Continue at the Max demo warning dialog to launch Max if you're within your demo period. You'll see the Max splash screen and then eventually, a dialog asking whether you'd like to authorize MSP. Click Cancel when either asked for a key disk or OK when warned about not having a floppy drive. You'll then see the MSP Challenge code.
8. Send e-mail to challenge@cycling74.com. Include the Challenges, your serial numbers, and full name.
9. We will e-mail you Response codes. After you receive your Response codes, you'll need to launch Max again, choose to Authorize, and enter the Response code into the space provided below the Challenge code. When you enter the Response properly, the OK button will become enabled. If you haven't entered the response properly, the OK button will stay grayed out. The most reliable way to enter the Response is to copy it from your e-mail message and paste it into the dialog box.
10. After clicking OK, your software will be authorized.

Types of Authorization

Internet Authorization

This authorization process is only available for Max/MSP/Jitter Version 5.

After launching the Max 5 application and choosing "Internet Activation", you enter your serial number in a web browser from the computer you want to authorize. Your computer will then be instantly authorized.

If you wish to authorize another computer, you'll repeat the process from that new computer.

Products that use Internet Authorization are: Max/MSP/Jitter Version 5

Challenge/Response

The authorization system is licensed from PACE Anti-Piracy. When the Pace software runs on your computer, it finds some unique property of the hard drive you wish to authorize and uses this to generate a Challenge code. It will look something like this: MANY TINY WORD POEM LIKE THIS ONE

You submit this Challenge to us so we can generate a Response code that is a phrase of short words similar to the Challenge code. We send you the Response via e-mail within one business day in most cases. You enter the Response code into the Challenge/Response authorization dialog when the software starts up. Assuming it's entered correctly, your software will be permanently authorized on the hard drive you selected.

If you wish to authorize another computer, you'll get a different Challenge code, and you'll need a different Response code. The Response we send you only works for the hard drive identified by the Challenge you sent us.

Products that use Challenge/Response are: Max/MSP/Jitter Version 4.6 (or older), Pluggo, Hipno, Mode, Cyclops, Radial

iLok

The authorization system is licensed from PACE Anti-Piracy. Also known as a dongle, you can purchase an iLok device, and use it to authorize software. It's small and portable, so you can move it from computer to computer. This allows you to easily run authorized software on more than one computer (but not at the same time).

Products that use iLok are: Max/MSP/Jitter, Pluggo, Hipno, Mode

Authorization Code

The M authorization system uses serial numbers.

Mode 1 - 1.1 and Pluggo 1 - 3.2.2 use an in-house authorization code system. Mode and Pluggo customers should download and upgrade to the current versions that use Challenge/Response or iLok.

Challenge/Response Authorization Form

• Do not use this form for Max Version 5.
• A valid email address is required.
• This form is used to authorize a product you have already purchased.
• Student 9-month authorizations cannot be renewed after they have expired.
• It is not necessary to use this form for demo downloads.
• More detailed Challenge/Response instructions are available here.
• If you are having problems with this form, please contact us.

First Name:

Last Name:

Organization Name: (if applicable)

Email Address:

Confirm Email:

Serial Number: Separate Max/MSP and Jitter numbers with a comma

Challenge:

Comments: Only the first 256 characters are recorded - so keep your comments brief.

Select Product: Max/MSP 4.6 and Jitter 1.6 are free updates for registered users of Max/MSP 4.5 and Jitter 1.5. Note that for purposes of authorization, there is no difference between Max 4.5 and 4.6. Select a product... Max 4.6.x Max/MSP 4.6.x Max 4.6.x/Jitter (Jitter 1.2.4) Max/MSP 4.6.x/Jitter (Jitter 1.2.4) Max 4.6.x/Jitter (Jitter 1.5+) Max/MSP 4.6.x/Jitter (Jitter 1.5+) Max/MSP/Jitter 9-month student authorization Pluggo Mode Hipno Radial UpMix Cyclops (for those who own Max 4.6.x) Cyclops (for those who own Max/MSP 4.6.x) Cyclops (for those who own Max/MSP 4.6.x/Jitter 1.2.4) Cyclops (for those who own Max/MSP 4.6.x/Jitter 1.5+) Cyclops (for those who own Max 4.6/Jitter 1.2.4) Cyclops (for those who own Max/Jitter 1.5+) Max 4.3.2 Max/MSP 4.3.2 Max 4.3.2/Jitter 1.2.4 Max/MSP 4.3.2/Jitter 1.2.4 Cyclops (for those who own Max 4.3.2) Cyclops (for those who own Max/MSP 4.3.2) Cyclops (for those who own Max/MSP 4.3.2/Jitter 1.2.4)

PLEASE NOTE: Some e-mail accounts and applications (Hotmail, for example) believe the Response codes we send you are Junk or Spam.

iLok Authorization Form

1. Read the Important Notes section before committing to the use of iLok for your Cycling '74 product.
2. Enter your product serial number(s) below
3. Check the box for the product you would like to authorize
4. Enter your iLok.com User ID (log in name)
5. Fill in the requested information
6. Submit this form

Important Notes

• Once your software has been authorized with an iLok, it is no longer valid for Challenge/Response or Internet activation.
• Once your software has been authorized, you may not return, sell or transfer it. Details here.
• Once an iLok request has been made and your asset has been deposited in your iLok.com account, you will need to use the services available at iLok.com in order to further process that asset. This includes such features as moving the iLok to another user account, selling the asset, and obtaining support in the event that your iLok key malfunctions.
• Please read the "Terms of Use" page at iLok.com for detailed information on the services which iLok.com offers.
• We do not have access to make changes to an iLok asset once the request for authorization has been submitted. We advise that you consider all these details very carefully before making your request.
• IMPORTANT! If your iLok is lost or stolen you will need to buy a new software license! Please insure your iLok for the value of the software it authorizes.

All fields are required unless noted otherwise.

Choose the product(s) you own and would like to authorize:

Max + MSP Version 5
Max + MSP + Jitter Version 5
Max Version 4.6
Max + MSP Version 4.6
Max + MSP + Jitter Version 4.6
Pluggo
Hipno
Mode
Octirama
UpMix

iLok.com User ID (log in name):

Your Full Name:

Organization (if applicable):

E-mail:

Product Serial Number(s):

You will be notified when an asset is deposited into your iLok.com account that you can transfer to your iLok. Note: Once you have an iLok license authorization, Cycling '74 cannot remove the asset. Therefore, you can't go back to Challenge/Response.

To submit your iLok request:

To reset this form:

Copyright © 2009 Cycling '74. All rights reserved.